(March 2023 – Present)- 10 Months

User Experience Designer

• Leading small design scrum team for Cisco Firewall Management and Security product(s).
• Work area includes discussion and insight gathering with Product management team(s), Competition study and Analysis, Customer Interviews, Stakeholder Interviews, Information Mapping, Data Analysis and Design, Design Sprint(s), UX Workshop(s), creating Low-fidelity Wireframes, detailing High- fidelity Prototypes, working on basic Illustrations; and Validations with customers and stakeholders (as and when required).
• Key stakeholders are Product management team(s), Development scrum team(s), Technical product expert(s), Research team, QA team, Documentation team and Customer partners team.

(September 2011 – March 2023)- 11 years 7 Months

User Experience Designer

Jan 2021- Present

• Led our desktop UX design team to deliver FTUX User Onboarding project that helped us to convert users of competitive products to Solid Edge.
• Headed UX team supported by development scrum teams to redesign our legacy product, implementing UX methodologies simplifying some complex enterprise workflows.
• Led design team to achieve our 2024 look and feel efforts co-ordinating with Marketing, Management and Help teams.

June 2019- Dec 2020

• Created UX standards, guideline documents and conducted trainings that drive mainstream team’s future product increments.
• Worked on competitive analysis, research and designed UX to facilitate moving of our desktop based softwares to touchscreen/pen enabled devices.

June 2015- May 2019

• Worked as UX Designer for 4 cloud scrum teams and 4 desktop scrum teams.
• Quantitative and Qualitative User Research through User interviews, Surveys, Beta Program.
• Discussion and UX Consulting with Project Owners, Project Managers, BPM’s to gather product and business requirements to create User Scenarios, Navigation Model and Information Architecture. Building low and high-fidelity prototypes.
• Usability Testing by Contextual Inquiry and Lab Testing Usability Evaluation through Heuristic Evaluation.
• Using Tobii Pro (Eye Tracking) for validations using gaze plots, mouse-click study and heat maps.

Sep 2011- May 2015

• Worked as UX Designer for 4 data management enterprise products. Worked in waterfall development method conducting UX Consulting, preparing prototypes, UX Documents, graphic deliveries and UIQC checks.
• Created UI elements like dialogs, message boxes, ribbon in Visual Studio, Microsoft Blend and checking in to TFS.
• Helped localization teams across countries on getting the UI localized.

(October 2010- September 2011) – 1 year

Product Designer

• Creation of all graphic content including logos, imagery and template folios for our Share portal.
• Wireframes and high fidelity mockup(s) of each page which was forwarded to outsourced development team.

(November 2008-September 2010) – 1 year 11 months

User Experience and Game Designer

• Worked as game design consultant for AntFarm Robotics.
• Created learning webpage for educational startup.

(July 2008- November 2008) – 4 months

Product Designer

• Worked as Information and Experience Designer for power generation conglomerate.
• Also, worked as product experience designer for FMCG major for launching their new skin care product range in market.